Privacy Policy and Personal Data Protection

Company Name:

Numera doo

Registered Address:

Republic of North Macedonia, Anton Popov 1/2-3, Skopje

Company Registration Number:

7876491

Role:

Controller of personal data (for its own purposes)

Contact:

Through the official channels published on the Numera website

With regard to the data entered into the system by Users, Numera doo acts as a Data Processor in accordance with the Data Processing Agreement (DPA).

This Policy applies to:

• visitors of the website,
• users of the Numera application,
• persons contacting Numera,
• clients and business partners.

3.1 Data We Collect Directly

• full name,
• email address,
• phone number,
• company and job position,
• user access credentials.

3.2 Technical Data

• IP address,
• device and browser type,
• access logs,
• time and method of system usage.

3.3 Data Entered by the User

Data entered into the system by the User (e.g. accounting, HR, sales data). For this data, the User acts as the Controller and Numera acts as the Processor.

Personal data is processed for:

• providing and maintaining the service,
• creating and managing user accounts,
• communication and technical support,
• security and prevention of misuse,
• legal obligations,
• service improvement.

Processing is carried out based on:

• contract (use of the service),
• legal obligation,
• legitimate interest (security, improvement),
• consent (where applicable).

Numera may share data:

• with authorized employees,
• with trusted subprocessors (cloud, email, support services),
• with competent authorities where legally required.

Data is not sold to third parties.

If data is processed outside the EU/EEA, Numera ensures:

• appropriate safeguards (SCCs),
• compliance with GDPR requirements.

Data is retained:

• as long as necessary for the intended purpose,
• in accordance with legal retention periods,
• or until deletion upon request (where applicable).

Every individual has the right to:

• access personal data,
• rectification,
• erasure ("right to be forgotten"),
• restriction of processing,
• data portability,
• object to processing.

Requests may be submitted through Numera's official channels.

Numera applies appropriate:

• technical measures (encryption, access control),
• organizational measures (training, policies),

in order to protect data against unauthorized access, loss, or misuse.

The website may use:

• essential cookies,
• functional cookies,
• analytical cookies (where applicable).

Details are available in the separate Cookie Policy.

Numera reserves the right to amend this Policy.

The updated version will be published through the official channels.

If you believe your rights have been violated, you have the right to file a complaint with:

Agency for Personal Data Protection of the Republic of North Macedonia

This Policy is governed by the laws of the Republic of North Macedonia.