Outbound Deliveries
Pick, pack, and ship goods to customers
Outbound Deliveries represent the physical fulfillment of customer orders and services in Numera.
An Outbound Delivery records the movement of inventory out of the business and serves as the operational document used to confirm that products have been delivered to a customer. Outbound Deliveries sit between the sales order process and customer invoicing.
Overview
Outbound Deliveries can be created:
- From an Outbound Order
- From an Outbound Invoice
- Manually
They are used to:
- Record product shipments
- Record service deliveries
- Consume inventory
- Calculate Cost of Goods (COGS)
- Generate invoices
- Track delivery status
- Support future delivery planning
Inventory Consumption
Where Outbound Deliveries Fit in the Sales Process
Outbound Deliveries are the fulfillment step between the order and the invoice in the standard sales flow.
Standard Sales Flow
Outbound Order
Customer order received
Outbound Delivery
Fulfill and ship goods
Outbound Invoice
Invoice the customer
Numera also supports alternative paths depending on when invoicing and fulfillment occur.
Invoice Before Delivery
Outbound Invoice
Invoice created first
Outbound Delivery
Fulfill goods afterwards
Manual Delivery
Manual Delivery
Created without a source document
Outbound Invoice
Invoice the customer
Sales Process Overview
Delivery List and Navigation
The Outbound Deliveries list allows users to:
- View deliveries
- Search deliveries
- Filter deliveries
- Sort deliveries
- Open existing deliveries
- Create new deliveries
- Export deliveries
Creating an Outbound Delivery
From an Outbound Order
Recommended method when fulfilling customer orders. Benefits:
- Copies customer information
- Copies order lines
- Preserves sales process traceability
From an Outbound Invoice
Useful when invoicing occurs before physical delivery.
Manual Creation
Allows users to create deliveries without a source document. Typical scenarios:
- Direct shipments
- Service deliveries
- Legacy processes
- Operational adjustments
Delivery Header
The delivery header contains operational and fulfillment information. Typical fields include:
| Field | Description |
|---|---|
| Customer | Customer receiving the delivery |
| Delivery Date | Planned or actual delivery date |
| Delivery Address | Delivery destination |
| Reference Number | Internal or customer reference |
| Notes | Additional delivery information |
| Automatic Invoice | Automatically create invoice upon confirmation |
Automatic Invoice Creation
The Create/Edit Outbound Delivery screen contains an Automatic Invoice toggle.
When Enabled
- The system automatically creates the associated customer invoice when the delivery is confirmed.
- Users do not need to manually create the invoice afterwards.
When Disabled
- The delivery is confirmed normally.
- The invoice can be created later using the Create Invoice action.
When to Use
Delivery Lines
Delivery lines contain the products or services being fulfilled. Each line may contain:
- Item
- Quantity
- Batch or lot information
- Unit
- Unit price
- Tax data
Inventory validation occurs according to system configuration and stock availability.
Draft Deliveries
Draft deliveries allow users to prepare shipments before committing inventory transactions. Draft deliveries:
- Can be edited freely
- Do not affect inventory
- Do not consume stock
- Can be deleted (if permissions allow)
Future Deliveries
Numera supports deliveries with future delivery dates. This allows businesses to:
- Reserve stock
- Plan future shipments
- Prepare customer deliveries in advance
Future Delivery Workflow
Draft Delivery
Prepare the shipment
Future Delivery Date
Schedule for a later date
Stock Allocation
Reserve stock for the delivery
Delivery Confirmation
Confirm when ready to ship
Inventory Consumption
Stock consumed after confirmation
Inventory Timing
Example
Today: Create delivery for next month.
Result:
- Stock may be allocated.
- Inventory remains physically available until confirmation.
- Consumption occurs only after delivery confirmation.
Confirming Deliveries
When an Outbound Delivery is confirmed:
- Inventory transactions are created
- Stock quantities are reduced
- Warehouse balances are updated
- Delivery status changes to Delivered or Pending Delivery depending on delivery date
Review Before Confirming
Editing Confirmed Deliveries
After confirmation, editing is restricted.
Allowed Changes
Users can modify selected header information. Examples:
- Notes
- References
- Non-transactional fields
Restricted Changes
Users cannot modify:
- Delivery lines
- Quantities
- Inventory-impacting information
To change delivery contents:
- Cancel the delivery.
- Create a new delivery.
- Confirm the new delivery.
Inventory-Impacting Changes
Delivery Actions
The delivery header provides the following actions.
Create Invoice
Creates a customer invoice manually. Use when Automatic Invoice is disabled.
Create Sales Return
Creates a Sales Return process for returned products. See Sales Returns documentation.
Clone
Creates a new delivery using the same data excluding product batch data. Useful for recurring deliveries.
Cancel
Cancels the delivery. Inventory transactions are automatically reversed.
Delete is available only when:
- Delivery is Draft or Cancelled
- Company settings permit deletion
- User has sufficient permissions
Delivery Status Lifecycle
Alternative paths:
Status Definitions
- Draft - Delivery is being prepared. No inventory impact.
- Pending Delivery - Delivery is planned for a future date. Inventory may be allocated. Stock has not yet been consumed.
- Delivered - Delivery has been confirmed. Inventory transactions have been recorded. Stock has been consumed.
- Cancelled - Delivery has been cancelled. Inventory transactions have been reversed. The document remains available for audit purposes.
Inventory Impact
The following diagram illustrates how inventory changes across the delivery lifecycle.
Inventory Lifecycle
Draft Delivery
Inventory: 100 units
Confirm Delivery
Inventory: 90 units
Cancel Delivery
Inventory: 100 units
Automatic Reversal
Delivery Documents
Numera allows users to generate PDF documents directly from Outbound Deliveries. The available document types depend on whether Automatic Invoice is enabled.
Standard Delivery Document
When Automatic Invoice is disabled, users can download the Outbound Delivery PDF. This document serves as the delivery note and proof of shipment. Typical uses:
- Warehouse dispatch
- Customer delivery confirmation
- Internal logistics records
- Driver documentation
Combined Invoice / Delivery Note
When the Automatic Invoice toggle is enabled, Numera automatically generates the associated customer invoice during delivery confirmation. In this scenario, users can download the Invoice / Delivery Note — a combined PDF document. This document reduces paperwork by combining operational and financial information into a single customer-facing document.
Outbound Delivery PDF
Delivery note and proof of shipment. Available when Automatic Invoice is disabled.
Invoice / Delivery Note
Combined operational and financial document. Available when Automatic Invoice is enabled.
Availability
Best Practices
Review Inventory Before Confirmation
Verify stock availability before confirming deliveries.
Use Future Deliveries for Planning
Create deliveries in advance for scheduled shipments.
Enable Automatic Invoice When Appropriate
Reduce manual work by generating invoices automatically during delivery confirmation.
Avoid Editing Delivered Transactions
Cancel and recreate deliveries instead of manually adjusting fulfilled transactions.
Preserve Traceability
Whenever possible, create deliveries from Outbound Orders rather than manually.
Key Concepts
Outbound Deliveries are the operational fulfillment document in Numera.
- Draft deliveries do not affect inventory.
- Confirmed deliveries consume stock.
- Cancelled deliveries reverse inventory transactions.
- Future deliveries support shipment planning.
- Automatic Invoice can create invoices automatically upon confirmation.
- Deliveries can originate from orders, invoices, or manual entry.
- Outbound Deliveries can be generated as PDF delivery documents.